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It's an unfortunate truth that we all encounter aggression and conflict on occasion. For some, this is a regular feature of their working lives. Do you face unpleasant or frightening situations at work? Are you required to deal with angry or threatening people? If your answer is ‘yes’, our Safe and Sound Tool Box Talk has been designed for you.
In just 30 minutes, this film guides you through practical steps to help you feel more confident managing challenging conversations and situations.
The next time you find yourself in a situation that could erupt into conflict, you’ll be more prepared. You’ll know what to say and do to avoid trouble and, most importantly, keep yourself safe.
Above all, you will feel more confident in your decision making, especially when it comes to leaving a tricky situation.
“Dave clearly has huge amounts of knowledge and personal experience around the topic and is really good at breaking down topics into easy-to-understand bites.”
Who is the Safe and Sound Tool Box Talk for?
People who engage with the public through their work
Do you encounter angry or aggressive people? Do you have to ask people to do things they are reluctant to do? If you want to feel more confident, and ready to manage challenging conversations and difficult situations like these, this film is for you.
Your valuable volunteers
Are your volunteers faced with situations that can erupt into conflict? This film will let them know what to say and do at such times to avoid trouble and keep themselves safe. They will feel more confident in their decision-making, especially when it comes to leaving a tricky situation.
Busy people, juggling a multitude of tasks and commitments
Not got time to attend a full conflict management workshop? This film distils the key things you need to know to calm angry situations and keep yourself safe. Take 30-minutes out of your day and then regularly practice the skills we show you in everyday situations. You will then be more confident and capable when faced with conflict.
Who is the Safe and Sound Tool Box Talk not for?
If you are looking for physical self-defence training, this film is not for you.
We focus on de-escalation techniques, communication, and strategies to keep you safe.
This film distils:
Practical experience gained over 30 years working in public facing roles.
Approaches refined through delivery of personal communication and safety training to thousands of people since 2000.
Up-to-date knowledge and thinking from leading practitioners in applied psychology and human behaviour.
Safe and Sound Tool Box Talk Learning Outcomes
You will gain:
The knowledge to avoid danger in risky situations.
Tips and techniques to prevent circumstances escalating.
An understanding of how angry, upset or aggressive people may affect you.
Strategies to reduce the impact of challenging behaviour on your mental wellbeing.
You will learn:
What to look out for when things start going wrong.
How you can respond better.
How to use simple strategies for dealing with bad behaviour.
How to know when it’s the right time to leave.
Ways to stop you taking someone else's bad behaviour home with you.
Frequently asked questions
Q. Does the Safe and Sound Tool Box Talk cover physical self-defence techniques?
A. No, if you’re looking for physical self-defence training, this film is not for you.
Q. Do you offer longer training options to accompany the film?
A. Yes, we offer a range of online and in-person workshops. If you are interested in these, please visit our website: Turning Moment
Q. How long will I have access to the film for?
A. Five days. You will have access to the film the moment you enrol and can watch it as many times as you like for a five day period.
Q. Does the film come with any supporting resources?
A. Yes, a two-page pdf summary which you can download and refer to. This will consolidate your learning and help you practice the techniques we show you.
Q. How does the purchase appear on my statement when I buy?
A. Your purchase will appear on your statement as ‘Teachable’.
Q. What if I am unhappy with the film?
A. We are confident that the Safe and Sound Tool Box Talk will boost your skills and confidence in keeping yourself safe in tricky situations. But if you’re unhappy with the film, contact us within the first 14 days of purchase and we will provide a full refund.