Turning Moment

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Dealing with Dog Walkers Tool Box Talk

A practical, 30-minute film that builds confidence in handling conversations with dog walkers, the Dealing with Dog Walkers Tool Box Talk gives clear guidance on what to say, what to avoid, and how to prevent situations escalating into conflict. Designed for busy staff and volunteers who regularly engage with dog walkers, it distils decades of experience and modern behavioural insight into simple techniques that help you gain cooperation and achieve positive outcomes.

CourseBy Dave Barrett

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Safe and Sound Tool Box Talk

Stay Safe, Stay Sound with Turning Moment’s 30-minute Tool Box Talk. This short film gives essential tips to enable you to handle conflict confidently while prioritising your personal safety and wellbeing. Built on years of experience, Dave Barrett explains five priorities which you can adopt when dealing with conflict and aggression: Staying safe, De-escalation, Boundary setting, Reporting and Self-care. These are practical measures which you can practice in everyday situations so when you are confronted by an aggressive person or conflict situation, you have practical skills to hand and are ready to respond in a way that will calm the situation and keep yourself safe. Our Safe and Sound Tool Box Talk helps you protect what matters most — your safety, confidence, and peace of mind.

CourseBy Dave Barrett

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